SASSA grant recipients battle with new verification process
SASSA grant recipients battle with new verification process
SASSA grant recipients battle with new verification process
Members of Parliament are raising concerns about SASSA’s new verification process.
The National Treasury is introducing new conditions that SASSA must follow to get access to funds.
The conditions include submitting quarterly progress reports before the end of July and October.
These reports must include the number of grants reviewed, suspended or cancelled; savings; and any implementation challenges.
The agency is also required to strengthen its income verification, biometric systems, and other database cross-verifications.
However, MPs have raised concerns about how these new conditions will impact poor households.
Several grant recipients have reported struggling to access their grants because of SASSA’s reviews.
According to October, many recipients have found the biometric verification so difficult to navigate that they cannot get their grants.
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Updated: June 2025
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